WATER
DAMAGE
RESTORED.

1. Who We Are

waterremovallosangeles.com is operated by Tier Call, a free referral service that helps Los Angeles homeowners connect with licensed residential water damage restoration contractors. For questions, call (888) 495-4284.

2. Information We Collect

When you use our website or contact us, we may collect:

• Contact details — your name, phone number, email address, and home address.
• Service details — information about your water damage situation and home.
• Usage data — pages visited, browser type, and referral source via cookies and analytics tools.
• Communications — records of calls or messages you send to us.

3. How We Use Your Information

• Connect you with a licensed residential water damage contractor in the Los Angeles area.
• Schedule and coordinate service appointments on your behalf.
• Improve our referral quality and website experience.
• Comply with applicable legal obligations.

4. Sharing Your Information

We may share your information with:

• Water damage contractors — independent residential providers in LA who fulfill your request.
• Service providers — third-party vendors who help operate our website and communications (analytics, call tracking).
• Legal authorities — if required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to analyze traffic and improve our service. You may disable cookies in your browser settings, though some site features may not function properly as a result.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described here or as required by law. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have rights including access to your data, correction, deletion, and opt-out of certain uses. To exercise any right, contact Tier Call at (888) 495-4284.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the updated policy.

10. Contact — Tier Call

For questions about this Privacy Policy, contact Tier Call by phone at (888) 495-4284, by email at [email protected], or visit waterremovallosangeles.com.

1. Acceptance of Terms

By accessing or using waterremovallosangeles.com ("Site"), you agree to be bound by these Terms of Service, operated by Tier Call. If you do not agree, please do not use this Site.

2. Description of Service

waterremovallosangeles.com, operated by Tier Call, is a free referral service connecting Los Angeles residential homeowners with independent water damage restoration contractors. We do not directly perform restoration services. All work is performed by independent, third-party contractors.

3. Independent Contractors

All contractors referred through this Site are independent operators, not employees or agents of Tier Call or waterremovallosangeles.com. We do not control, supervise, or guarantee the quality, safety, or timeliness of any services performed by referred contractors.

It is the homeowner's sole responsibility to:

• Verify that any hired contractor holds the required California state license and insurance.
• Review and agree to any service agreements offered directly by the contractor.
• Ensure all work complies with applicable local building codes and regulations.

4. No Warranty

Tier Call and waterremovallosangeles.com make no representations or warranties of any kind, express or implied, regarding the contractors referred or the services they perform. The Site and its content are provided "as is" without warranty of any kind.

5. Limitation of Liability

To the fullest extent permitted by law, Tier Call shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any services performed by referred contractors.

6. Free Inspection

Where advertised, a free inspection refers to the initial assessment provided by the independent contractor. Actual service costs are determined solely by the contractor and agreed upon between you and the contractor before work begins.

7. User Conduct

By using this Site you agree not to: misrepresent the nature or location of your property, submit false service requests, use the Site for any unlawful purpose, or interfere with the Site's operation.

8. Disclaimer on Photos & Videos

All persons depicted in photos or videos on this Site are actors or models. They are not contractors listed on or affiliated with waterremovallosangeles.com or Tier Call.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

10. Changes to Terms

Tier Call reserves the right to update these Terms at any time. Changes are effective upon posting. Continued use of the Site constitutes acceptance of the updated Terms.

11. Contact — Tier Call

For questions, contact Tier Call at (888) 495-4284 or visit waterremovallosangeles.com.